Legal
Privacy Policy
Last updated: 24 July 2025
Company
Coral Grove Land
Address
1-13-8 Kita 3-jo Nishi, Chuo-ku, Sapporo 060-0003
Phone
+81 3-3591-7243
Contact
Coral Grove Land takes the handling of personal data seriously. This policy describes what information is collected when you use this website, why it is collected, how it is used, and what choices you have. We aim to collect only what is genuinely necessary and to explain our practices in plain terms.
Information You Provide
When you submit the contact form, we collect the name, email address, and message content you enter. Subject and organisation fields are optional. This information is used only to respond to your enquiry.
Cookies and Analytics
With your consent, we may set cookies to understand how the site is used. Analytics data is collected in aggregate and does not identify you individually. Cookie preferences are stored in your browser's local storage. See our Cookie Policy for detail.
Automatically Collected Data
Standard server logs may record your IP address, browser type, and pages visited. These are retained for a maximum of 30 days for security and diagnostic purposes, then deleted.
Legal Basis for Processing
Contact form data is processed on the basis of your consent at the point of submission. Analytics data is processed based on consent given through our cookie preference system. Server logs are processed under our legitimate interest in maintaining a functioning and secure website.
Responding to Enquiries
Contact form submissions are used to respond to the questions or requests you have raised. We do not add enquirers to mailing lists or use contact details for marketing without explicit agreement.
Website Improvement
Where analytics cookies are accepted, aggregate usage data helps us understand which parts of the site are most useful and where clarity could be improved.
Third-Party Sharing
We do not sell personal data. Where third-party analytics services are used (subject to cookie consent), data is transferred under appropriate data processing agreements. We do not share contact form submissions with third parties except where legally required.
Data Retention
Contact enquiries are retained for up to 12 months after the conclusion of any engagement or correspondence, then securely deleted. Analytics data is governed by the retention settings of the applicable third-party platform.
Security Measures
The website is served over HTTPS. Access to correspondence records is limited to people who have a direct role in responding to enquiries. We do not store payment information on this site.
Breach Notification
In the event of a data breach that poses risk to individuals, we will notify those affected and, where required by applicable law, the relevant supervisory authority within the timeframes required.
Under applicable data protection law, you have the right to:
Access — request a copy of personal data we hold about you
Rectification — correct any inaccurate personal data
Erasure — request deletion of your personal data
Portability — receive your data in a machine-readable format
Objection — object to processing where legitimate interest is the legal basis
Withdraw Consent — withdraw any consent previously given, at any time
To exercise any of these rights, contact us via the contact form. We will respond within 30 days.
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out via the Contact page. We will process your request promptly.
We may update this policy from time to time. Material changes will be noted with a revised date at the top of this page. Continued use of the site after changes are published constitutes acceptance of the revised policy.